NGD: The JPX is here!

[threeminutesboy]

well the reason was clearly mentioned with the photos so everybody could see, but as I said this sort of thing can happen that's life

 

[petruccirocks02]

Well, there won't be another JPX coming. I'm now on the hunt for another BFR.

-Phil

 

[jcm900]

congrats, it looks amazing!

 

[petruccirocks02]

congrats, it looks amazing!

I no longer have it, so it LOOKED amazing. Haha.

-Phil

 

[Slav123]

Well, there won't be another JPX coming. I'm now on the hunt for another BFR.

-Phil

JP6 I imagin. What color top?

Slav

 

[Heeboja]

I'm guessing Black Burst

 

[petruccirocks02]

JP6 I imagin. What color top?

Slav

Slav, I'm not quite sure if it'll be another BFR or what yet. I haven't really decided. None of this would be happening if UPS didn't damage people's stuff.

-Phil

 

[bkrumme]

Sorry about the situation, Phil. Sometimes UPS bashes your stuff around. Same with Fedex or any shipper...an unfortunate side-effect of their business.

Might I suggest a Stealth JP? It's a diamond in the rough to be sure...and Bass Central has one listed on their site...not sure if it's actually in stock, but it might be worth giving Beaver a call.

 

[petruccirocks02]

Sorry about the situation, Phil. Sometimes UPS bashes your stuff around. Same with Fedex or any shipper...an unfortunate side-effect of their business.

Might I suggest a Stealth JP? It's a diamond in the rough to be sure...and Bass Central has one listed on their site...not sure if it's actually in stock, but it might be worth giving Beaver a call.

I think I'm gonna try a different brand this time around.

-Phil

 

[walleye]

if UPS didn't damage people's stuff.

-Phil

ive heard terrible things about UPS, which is saying a lot since i dont even live in america

phil its clear youre hiding alot from us (and for all the right reasons, i totally respect that), but just from reading between the lines here and there it seems as though youre doing a great job of not losing the plot completely and exploding through frustration.

i hope it works out for you in the end

 

[Roxy]

I wouldn't suggest another BFR as you've already had a bunch of them and ended up selling them. Chances are, you'll end up turning another in a few months. I'd recommend waiting for another JPX, or maybe a different EBMM model. Sorry to read the news.

 

[zombywoof]

This thread is making me nervous...
I am waiting for a new guitar and it is in UPS hands at the moment.
I am tracking the shipment and it say that my parcel has experienced an "exception".
Did a fork lift rolled over it?
Did the UPS plane crashed?
Crossing my fingers hoping...

 

[Big Poppa]

Wow this is a strange thread. Really not fair to Pete or EBMM..Look at the speculation.....
was it freight damaged? Was it our fault? He is going to try another brand? Is it a forumite who isnt happy unless he sends his guitar back?

I think Pete has tried to help and know knows why posting issues on a forum first before giving anybody a chance to provide the service that is in place can get frustrating.

Did we make a mistake? If so let us fix it. If we didn't could you please be clear about the guitar?

Thanks!

 

[Big Poppa]

Im sorry that you had a problem. I wish you would let us handle it....but thats ok...A little hint. We dont make wood...Ill try to speak to the manufacturer! hehehe

 

[PeteDuBaldo]

Long story short: There is a slight twist to the neck in Phil's original JPX. I immediately offered to exchange it for another one that we had ordered for store stock, and take care of RA/warranty on my own. On Friday both Phil's guitar and the replacement JPX arrived, and when I unpacked the replacement JPX on Monday morning I found that it had been damaged by UPS during shipping. I checked the neck on Phil's JPX and there is a very slight twist. I immediately left Phil a message and he called me back an hour or two later. We discussed him picking something else from store stock or taking a refund, and he opted for the refund because right now he is without a guitar. I also got a listing from EB of other dealers with JPX guitars in-stock in his area and passed it along to him.

Sometimes things just don't work out, even when all parties involved try and do the right thing.