A Warranty Question...

[CudBucket]

When your guitar goes back to EBMM for warranty service, do you normally have to pay for shipping to EBMM?

Thanks.

Dave

 

[fsmith]

Dave,
I'm going off of memory, (so don't hold me to it) but I think you pay the freight to SLO and it's paid on it's return. I've sent both warranty and non-warranty guitars to SLO, and I think that's the deal.

I do know for sure that the non-warranty work had to be paid both ways.

fred

 

[doubleR]

Dave,
I'm going off of memory, (so don't hold me to it) but I think you pay the freight to SLO and it's paid on it's return. I've sent both warranty and non-warranty guitars to SLO, and I think that's the deal.

fred

Yup--I've done the same thing, and that's the way it works.

 

[CudBucket]

Thanks guys!