• Ernie Ball
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  • Sterling by MusicMan

Lou

Well-known member
Joined
Jan 23, 2003
Messages
1,356
Location
MA
Hooked me up on some parts. You rock. Another CS win.
 

mtrejo

Well-known member
Joined
Jun 9, 2011
Messages
1,611
Location
Phoenix
Met AJ at NAMM. Great guy to hang and talk guitars with. (Especially the AL)

You rock!
 

Norrin Radd

Well-known member
Joined
Jul 20, 2004
Messages
2,934
Location
Saint Paul
Yup. Nothing but great things to say about A.J. here, too. Thank you A.J., for understanding what excellent customer service is all about! :)
 

A.J.

Moderator
Joined
Aug 16, 2007
Messages
1,861
Location
SLO
Hey guys, thanks for the kind words! Its a team effort though and we've got a bunch of all stars over here and the support from the top to make it all happen. We're just stoked that you're all playing Music Man!
 

bbake1

Well-known member
Joined
Nov 12, 2008
Messages
576
Location
Gilbert, AZ
Hey guys, thanks for the kind words! Its a team effort though and we've got a bunch of all stars over here and the support from the top to make it all happen. We're just stoked that you're all playing Music Man!
From the first contact by phone you get a real person that will get you to some one who will help you. I don't know of another company that still has people answering the support phone. Thanks to the whole EBMM team isn't said enough from those of us who enjoy playing their musical instruments. Something just feels so right when I pick up my Axis that I have no problem saying thank you.
 

Icedlatte

Well-known member
Joined
Jan 26, 2011
Messages
250
Location
Los Angeles
Agreed, A.J. helped me figure out what was going on with the trem bar on my new Silo Special and what I needed to do to get it right. (Someone over tightened the adjustment screw under the vintage trem that controls how freely the arm swings and the plastic sleeve inside wouldn't allow the bar to go in.) Thanks A.J.!
 
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