Help! Ernie Ball Forum® Site issues

[Grand Wazoo]

Hi chiefs, has it been reported to you that often, when the forum has a lot of memebers online, opening a thread is veeeeeeerrrrrrrrrrrrrryyyyyyyyy slowwwwwwwwwwwwww?

Thanks for investigating & reporting

It's a great forum and a real testament to Mr. Sterling Ball and his family and co-workers, but it could be a lot better if these delays were overcomed.

Many thanks for listening.

 

[RocketRalf]

To go back to the top, just hit the HOME key on your keyboard. The forum works fine for me. The mai page takes some loading but then it's smooth.

 

[Big Poppa]

Capt Moto

tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out

 

[fogman]

Capt Moto

tanks you once again for your pointed commentary...we are eagerly awaiting a new and spiffy sun server and when that gets installed look out

I'm excited!!!!

 

[fogman]

I'd have to guess it's not installed just yet.

For me, it's the SLOWEST EVER!!!!

 

[Big Poppa]

wahhhhwahhhhwahhhhh we are getting flooded with visits..

 

[Eilif]

wahhhhwahhhhwahhhhh we are getting flooded with visits..

Everybody wants in on the "sneak preview!"

(By the way, BP, thank you for letting us in on the development process and taking us "behind the scenes".)

 

[Smellybum]

I'm having a 4 point harness fitted to my computer chair, ready when you are....


Captain Moto -I have a whole room of people like you in my office!!!!

 

[Grand Wazoo]

Captain Moto -I have a whole room of people like you in my office!!!!

What is that supposed to mean, mate? Would you care to explain by pm, cause I ain't getting it, and it ain't making me laugh either.

The site is slow and that is a fact, it would need a larger memory database capable of handling the higher volume of both subscrivers and visitors which the forum is having recently.

As BP righlty said, they have had a substantial increase in activity obvioulsy due to the new interest created by the 25th Anniversary models, there have been times that to open one thread has taken take up to a whole minute, specially from 21:00 to 23:00 Greenwich meantime.

 

[douglasspears]

there have been times that to open one thread has taken take up to a whole minute

quote for truth. Hopefully this is not the new Sun server yet, that thing should fly.

 

[MrMusashi]

well, to me it looks like there is a congestion in network traffic somewhere before the webserver...

traceroute from me to ernieball says there is a biig delay in there..

1 <1 ms <1 ms <1 ms **.*****.** (192.168.0.1)
2 6 ms 10 ms 7 ms 10.138.64.1
3 7 ms 13 ms 8 ms **.***.**.***
4 5 ms 5 ms 5 ms ti0029d320-ge0-1-6-10.ti.telenor.net (146.172.88.45)
5 * * * Forespørsel avbrutt.
6 43 ms 39 ms 40 ms ti0001c310-as1-0.ti.telenor.net (146.172.98.29)
7 39 ms 40 ms 43 ms ti3004c310-ae5-0.ti.telenor.net (146.172.100.53)
8 41 ms 41 ms 42 ms ti6000b300-ae0-0.ti.telenor.net (146.172.105.46)
9 52 ms 52 ms 53 ms 212.162.17.133
10 63 ms 54 ms 71 ms ae-32-56.ebr2.Dusseldorf1.Level3.net (4.68.119.190)
11 57 ms 57 ms 68 ms ae-41.ebr1.Amsterdam1.Level3.net (4.69.141.62)
12 223 ms 214 ms 113 ms ae-11-53.car1.Amsterdam1.Level3.net (4.68.120.79)
13 56 ms 57 ms 65 ms sl-bb21-ams-4-0.sprintlink.net (213.206.131.45)
14 64 ms 66 ms 66 ms sl-bb23-lon-4-0.sprintlink.net (213.206.129.143)
15 66 ms 66 ms 63 ms sl-bb21-lon-13-0.sprintlink.net (213.206.128.55)
16 141 ms 134 ms 134 ms sl-bb21-tuk-10-0-0.sprintlink.net (144.232.24.14)
17 145 ms 143 ms 149 ms sl-crs1-pen-0-0-3-0.sprintlink.net (144.232.9.185)
18 207 ms 206 ms 203 ms sl-crs1-stk-0-0-0-3.sprintlink.net (144.232.8.167)
19 214 ms 207 ms 207 ms sl-crs1-sj-0-5-3-0.sprintlink.net (144.232.20.99)
20 217 ms 215 ms 213 ms sl-crs1-ana-0-4-0-2.sprintlink.net (144.232.18.54)
21 219 ms 217 ms 214 ms sl-crs1-ana-0-1-2-2.sprintlink.net (144.232.0.122)
22 1120 ms 1098 ms 1212 ms sl-ernbal-6-0.sprintlink.net (144.232.236.198)
23 1173 ms 1162 ms 1061 ms Origin-EB Network (204.118.62.68)

but then again, i dont do network analysis for a living and this might be one of the reasons

MrM

 

[Spudmurphy]

BP said that he had to have one of his IT chaps out the other week end to sort out a problem.

I know that I tried to get on just the other day and couldn't access Ernieball.com for quite some time.

In the few years I've used the site, EB seems to resolve issues quickly.

I'm sure that EB has it under control - and Chewie would be asking for feedback if he needed it.

For what it's worth - yes I have had problems too - which means I get back to playing more guitar.

(As I type this there are 126 active users. 125 now as it's time for bed)

 

[robelinda2]

Same here Spud, if the Forum is slow I just get on with jamming my balls!!!!!!!!!!!!

 

[Smellybum]

What is that supposed to mean, mate? Would you care to explain by pm, cause I ain't getting it, and it ain't making me laugh either.

The site is slow and that is a fact, it would need a larger memory database capable of handling the higher volume of both subscrivers and visitors which the forum is having recently.

As BP righlty said, they have had a substantial increase in activity obvioulsy due to the new interest created by the 25th Anniversary models, there have been times that to open one thread has taken take up to a whole minute, specially from 21:00 to 23:00 Greenwich meantime.

Chill Cap, it's all meant as humour, it's been covered a couple of times the speed, and the fact BP, Chewie and all the EB folks have got it under control......and the arrival of the new server....

What I mean is that we all from time-to-time arm-chair mod, I just find it extra funny, when we tell people who have their own IT staff how to fix things, if the situation were reversed and a relative stranger told you how to run your business infrastructure how would you respond!?!?? - (that's the part I find funny)

I'll make it up to you at the UK Bash.... remain calm! -

Smelly IT Manager, for a Global IT services Company......

 

[Grand Wazoo]

don't worry about Smelly, I am cool, no need to make it up to me at the UK bash, no grudges.

Life's too short, when you chase basses you can't get for the love nor the money

 

[Jimmyb]

And everyone relax.....

By the way Capt, you want to turn right at Portugal and head a bearing of 270 degrees at 56 knots!!

 

[Chewie]

music-man.com has been moved to the new server as well as some other sites that were hosted on this server.

Gonna start on moving eb.com over after lunch. Probably won't get that completed today. There's a lot more going on with moving the eb site. It also will require the forums be taken down for moment or two.

Lastly bandwidth is on order and that really should help things. I can't remember what the lead time was on that.

 

[midopa]

oh you guys spoil us teehee

 

[Grand Wazoo]

music-man.com has been moved to the new server as well as some other sites that were hosted on this server.

Gonna start on moving eb.com over after lunch. Probably won't get that completed today. There's a lot more going on with moving the eb site. It also will require the forums be taken down for moment or two.

Lastly bandwidth is on order and that really should help things. I can't remember what the lead time was on that.

Fantastic response Chewie, I am sure the result will be exciting. Well done.

 

[Big Poppa]

I think that everybody needs to remember that we arent a big company with layers of dilberts and supervisors. The people are working their asses off getting state of the art video for the namm show..building the namm show booth (all in house) and getting a second line introduced and another
500 options....patience is really important for something that you dont pay for.

thanks