• Ernie Ball
  • MusicMan
  • Sterling by MusicMan

Help! Extremely bizarre behavior of my StingRay Special

<div class="bbWrapper">Ok, I&#039;m back with the pictures.<br /> First of all, let me say that I somehow solved the problem. I&#039;m not 100% sure that it will not happen anymore in the future, but for now everything seems to work with both chrome and gold plated jacks. I will get a replacement jack from EBMM in any case and replace it if the problem will appear again.<br /> I opened the jack and despite it was boxed and not open, I was able to reach all the internal parts from the bottom side (see pictures). That&#039;s what I just did:<br /> <br /> - I cleaned the jack&#039;s barrel and all the internal metal parts that make contact with the jack cables using a cotton swab and contact cleaner<br /> - I cleaned all my jack cables with the same contact cleaner and cloth<br /> - I checked all the solderings inside the jack and nothing was loose<br /> - I checked how both jack cables (crome and gold plated) make contact when inserted and I didn&#039;t notice any difference. Both remain firm when inserted and make contact just fine (see pictures)<br /> - I checked the cotton swab after cleaning and it was pretty clean, no gold or chrome dust on it<br /> - I carefully bent both the metal parts inside the box to make tighter contact with the jack cables<br /> - I carefully put everything back together making sure to not bend any wire<br /> <br /> Like I said, the problem disappeared and both jack cables work good, even when tilting the bass forward (which caused the problem before, but only with the gold plated cable).<br /> It&#039;s too early to claim victory in my experience, so please check the pictures and see if something doesn&#039;t look right. All the pictures were taken before my intervention.<br /> <br /> <a href="https://forums.ernieball.com/attachments/01-jpg.36614/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11779-88f4cf019fb49ad9ec8f432d5a4f5944.jpg?hash=iPTPAZ-0mt" srcset="" class="bbImage " style="" alt="01.jpg" title="01.jpg" width="266" height="150" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/02-jpg.36615/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11780-7bf204a7e63918aeb01352571c4547ed.jpg?hash=e_IEp-Y5GK" srcset="" class="bbImage " style="" alt="02.jpg" title="02.jpg" width="266" height="150" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/03-jpg.36616/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11781-78def623a39c2b93a124feb0988587ee.jpg?hash=eN72I6OcK5" srcset="" class="bbImage " style="" alt="03.jpg" title="03.jpg" width="266" height="150" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/04-jpg.36617/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11782-e008b7fd62ffe849352c19b58b941544.jpg?hash=4Ai3_WL_6E" srcset="" class="bbImage " style="" alt="04.jpg" title="04.jpg" width="266" height="150" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/05-jpg.36618/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11783-0af805599b0006b0ef69b9be5b0ab5df.jpg?hash=CvgFWZsABr" srcset="" class="bbImage " style="" alt="05.jpg" title="05.jpg" width="150" height="266" loading="lazy" /></a></div>
 
<div class="bbWrapper"><a href="https://forums.ernieball.com/attachments/06-jpg.36619/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11784-3daf9b36aa24d3e9870a56aad32fad44.jpg?hash=Pa-bNqok0-" srcset="" class="bbImage " style="" alt="06.jpg" title="06.jpg" width="150" height="266" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/chrome_1-jpg.36620/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11785-de96fb43606a5cbd76cec89c7098bebf.jpg?hash=3pb7Q2BqXL" srcset="" class="bbImage " style="" alt="chrome_1.jpg" title="chrome_1.jpg" width="150" height="266" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/chrome_2-jpg.36621/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11786-f19b207e741ef6bdfb15d1c552340264.jpg?hash=8ZsgfnQe9r" srcset="" class="bbImage " style="" alt="chrome_2.jpg" title="chrome_2.jpg" width="150" height="266" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/gold_1-jpg.36622/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11787-b3422c67303384c174fafe104fdd384e.jpg?hash=s0IsZzAzhM" srcset="" class="bbImage " style="" alt="gold_1.jpg" title="gold_1.jpg" width="150" height="266" loading="lazy" /></a><br /> <a href="https://forums.ernieball.com/attachments/gold_2-jpg.36623/" target="_blank"><img src="https://forums.ernieball.com/data/attachments/11/11788-ec6c225bf0207c6de4091a8670173cd7.jpg?hash=7GwiW_AgfG" srcset="" class="bbImage " style="" alt="gold_2.jpg" title="gold_2.jpg" width="150" height="266" loading="lazy" /></a></div>
 
<div class="bbWrapper">I have a StingRay 5 Special HH (dropped copper as well) and I believe I’ve had the same issue. I was at an audition back in March....sitting down...and I leaned over to move my EFX box to one side and I had a really loud spike of noise come thru my amp (it actually took out a woofer in my spkr cab). At the time I believed it was my signal cable (Monster...coincidentally <br /> ...) going bad so I stayed as still as I could to survive the audition. Unfortunately I came down with Covid*19 less than a week later and missed about 2.5 months of work. Now I’m thinking I may have similar issues as what you are describing. I ordered more signal cable but the older ones haven’t done anything weird since as I have used them with my other Basses to shed with. Keep us posted on the response you get from EB!</div>
 
<div class="bbWrapper">Hi,<br /> sorry for the delay.<br /> EB sent me a brand new jack, which I didn&#039;t use yet. Since my last post, the problem didn&#039;t show up anymore, so I&#039;m not going to do anything for now. I&#039;m not sure it&#039;s gone for good, and if it&#039;s not I guess the new jack wouldn&#039;t solve the problem which imho is in the jack design. Some cables seem to trigger the problem more than others, while other basses work well with everything. That&#039;s why I think it&#039;s the design. I understand your fear and frustration, it&#039;s really a bummer.<br /> Anyway, my SRS isn&#039;t my main bass so I don&#039;t worry too much about that. I use it for recording and sometimes at rehearsals/jams, but my #1 choice is usually a Fender J or P.<br /> I&#039;ll keep you guys posted if anything changes.<br /> Bye.</div>
 
<div class="bbWrapper">I had the same problem when I purchased my Classic and the fault was my Mogami angled cable which worked fine with my Fenders but was intermittent with my Classic. I just used another cable as not all cable plug ends are the same and it has something to do with the deepness of the jack socket internally.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 313" data-quote="bovinehost" data-source="post: 1062607" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/goto/post?id=1062607" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-1062607">bovinehost said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> You guys know that Ernie Ball makes really great cables, right? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Yes, I know that. That jack design is still faulty.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 41792" data-quote="DrMatthewCross" data-source="post: 1062613" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/goto/post?id=1062613" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-1062613">DrMatthewCross said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Yes, I know that. That jack design is still faulty. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote> No, the jack design is fine, and based on the industry specification for 1/4 cables. You used cables with out of spec ends, and it didn&#039;t work, end of story. The thread abundantly discusses this, and clearly pins it on the cables.</div>
 
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