TheAntMan-
"Maybe GC needs a system like Barnes & Noble.
At BNG you can look up any book or music. If GC had a system that provided limited links to the manufacturers they carry and had stations located around the sales floor then a sales rep can look up an item when a customer comes asking. Additionally, a customer can look up an item to see what configurations are available and direct the sales rep to place an order for "that one"."
Actually, within the last 6 months, GC has placed a "price portal" in every store. Basically, an internet computer that has links automatically set up to the GC website, as well as most of the main competitors. It's mostly there for customers to make sure they are definitely getting the best deal possible, and to place orders on anything not in the store.
And I know this has been beaten to death already, but as a GC salesperson, one of the first things I was trained was not to talk badly about any of our products. Especially if they already are interested in the high end item. I would not expect to see an employee at GC who acts this way to last very long. Plus, Musicman basses are f'in sweet, what the hell was he thinking?
"Maybe GC needs a system like Barnes & Noble.
At BNG you can look up any book or music. If GC had a system that provided limited links to the manufacturers they carry and had stations located around the sales floor then a sales rep can look up an item when a customer comes asking. Additionally, a customer can look up an item to see what configurations are available and direct the sales rep to place an order for "that one"."
Actually, within the last 6 months, GC has placed a "price portal" in every store. Basically, an internet computer that has links automatically set up to the GC website, as well as most of the main competitors. It's mostly there for customers to make sure they are definitely getting the best deal possible, and to place orders on anything not in the store.
And I know this has been beaten to death already, but as a GC salesperson, one of the first things I was trained was not to talk badly about any of our products. Especially if they already are interested in the high end item. I would not expect to see an employee at GC who acts this way to last very long. Plus, Musicman basses are f'in sweet, what the hell was he thinking?
it's after the 90's that it all went downhill so.... yeah I'd love to look now what I looked like then...
