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LukasZ

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Joined
Apr 9, 2005
Messages
17
Why don't you call them? That's the quickest way to get sorted out.

At the beggining, I tried to call... but I live in Poland and the first thing was that I couldn't get through EB line(i only got a cell phone, and this polish lines do strange things from time to time, besides they are so f#$%ing expensive to make some phone call abroad )... then I decided to write mail, it is also better for me because my engish and especially spoken english is not the best ... I don't want to make unnecessary comunication problems when the phone call is not essential yet... will see ...
 

rrhea

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Jun 17, 2005
Messages
171
Location
Memphis, TN
LukasZ said:
... so even I am a second hand owner and the guitar is for example 2 years old I have to say : ...OK. **** happens... I've got to order a new neck ... Great.
Maybe that is the solution if I would have some cheap, crappy thing for about 200$. But I've got the Music Man Petrucci which is made for one of the most serious guitar players in the world. And buying this I was sure I bought full relible instrument , no matter it's brand new or 2 years old it should work perfect. I am sure that the customer service will finally help me to solve the problem. (i am still waiting for reply)I have heard that the EBMM customer service is one of the best (if not the best) CS in the world, well now it's time for me to not only hear about it but also experience it ...will see...


I certainly wasm't trying to make light of your situation. I understand completely how you feel. I just had to send off a brand new Carvin neck-through that had a neck warp. It took months for it to develop, but when it finally twisted enough it became unplayable and that's when I finally realized what was happening. No choice there but to rebuild, I'm afraid, because the warp was pretty extreme.

Carvin makes good stuff and the wood they choose is quite good. Yet it happened, as it does to many guitars regardless of price and wood selection.

Do you think maybe the previous owner snapped the truss rod? I would think a natural neck warp due to the tendencies of that slab of wood would show itself relatively quickly after the build (well within 2 years, at least). However, like Tommy says the weather can ruin an otherwise perfect neck all the same.

RR
 

LukasZ

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Joined
Apr 9, 2005
Messages
17
tommyindelaware said:
being exposed to low relative humidity is by far the biggest enemy.......
&..the thinner the neck.....the more it can have an effect.......

I thought about it because we have a dry frosty winter here, but when not playing I always keep the instrument in case in room temperature... I am sure that any instrument react to changes of humidity etc. but this changes should be possible to correct by adjustment of the truss rod.
 

tommyindelaware

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Dec 24, 2002
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wilmington , delaware
LukasZ said:
I thought about it because we have a dry frosty winter here, but when not playing I always keep the instrument in case in room temperature... I am sure that any instrument react to changes of humidity etc. but this changes should be possible to correct by adjustment of the truss rod.

not always possible w/ wood.
 

LukasZ

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Joined
Apr 9, 2005
Messages
17
rrhea said:
..Do you think maybe the previous owner snapped the truss rod? ..

RR

No ... the truss rod is not snapped. The matter is that the neck is to stright when the truss rod is completly loose ... I can increase the tension (make the neck completly flat, and even backbowed) but I can't achieve the proper relief to stop the terrible buzz in low positions (from 1st to 6th fret). And my action for the low E at 12th fret is about 4 milimeters, so it's not too low, it satisfies me (always use higher action) but this buzz in first 6 positions caused that I noticed that the neck become backbowing.
 

malexander1

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Sep 5, 2005
Messages
6
Hey there guys.

I had a similiar problem with the first Petrucci I bought. I live in Massachusetts, so the winter is a rough time for any guitar. My neck had a really bad bow and a good amount of buzz I couldn't get rid of without the action being ridiculously unplayable. What I did was take all the strings off the guitar and let it sit for a few days. I would then loosen the trussrod a little each day. I got it to the point where the neck sort of reset its default position, where it would be straight with the trussrod loose. This way, when I put the strings on I was able to tighten the trussrod to the point I needed it to be.
 

LukasZ

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Joined
Apr 9, 2005
Messages
17
malexander1 said:
Hey there guys.

I had a similiar problem with the first Petrucci I bought. I live in Massachusetts, so the winter is a rough time for any guitar. My neck had a really bad bow and a good amount of buzz I couldn't get rid of without the action being ridiculously unplayable. What I did was take all the strings off the guitar and let it sit for a few days. I would then loosen the trussrod a little each day. I got it to the point where the neck sort of reset its default position, where it would be straight with the trussrod loose. This way, when I put the strings on I was able to tighten the trussrod to the point I needed it to be.

I am not sure if we are talking about the same situation. Was your neck really BOWED BACK (you couldn't achieve the proper relief) or it was BOWED FORWARD when the relief was to big ? I don't need to tighten the truss rod, I would like that loosing it will give desirable effect (increase relief), but it does nothing at the time.
 

malexander1

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Sep 5, 2005
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Yeah I thought about that after I posted. Well I suppose the same critical thinking/ingenuity can apply.
 

LukasZ

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Apr 9, 2005
Messages
17
malexander1 said:
Yeah I thought about that after I posted. Well I suppose the same critical thinking/ingenuity can apply.

Well, in the same thinking I would have to put on the 6 pieces of E6 strings instead of a regular set :) ,tighten them to maximal tension and then wait and watch how my neck is BOWING FORWARD maybe after that the relief would increase to the size needed to stop the buzz, but I prefer not to try so drastic ideas.
 

jongitarz

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Try this. It is not so extreme. Put your left hand behind the headstock then push down on the fret board side of the neck with your right hand around the 5-7th frets. Although the trussrod is coated, it still can bind up inside the neck, and doing this can free it up.
 

NorM

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Apr 18, 2003
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jongitarz said:
Try this. It is not so extreme. Put your left hand behind the headstock then push down on the fret board side of the neck with your right hand around the 5-7th frets. Although the trussrod is coated, it still can bind up inside the neck, and doing this can free it up.
I think I will save this "trick" as a later resort but that is great to know. Again jon shows why he is the wise one.
OK so yeah I'm hiney kissing here. I have my reasons.
 

Larry

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Nov 6, 2005
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best of luck to you man necks can be a real pain in the you know i had a Gibson Les Paul (dare i say that word) that the neck warped so bad i ended up sending it back to good Ole Nashville and ended up getting a new one from them. Best of luck to you
 

LukasZ

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Apr 9, 2005
Messages
17
jongitarz said:
Try this. It is not so extreme. Put your left hand behind the headstock then push down on the fret board side of the neck with your right hand around the 5-7th frets. Although the trussrod is coated, it still can bind up inside the neck, and doing this can free it up.

Thanks Jon, I noticed you posted this advice in few topics concerned problems with truss rod. Well, before I posted my first to this topic I tried to find the similar problems on this forum and read them carefully. I tried to use your thinking to solve this problem but without success. Even the nut of the truss rod is so loose that it almost touches the neck pickup but the neck is still dead stright. I mailed Dan from customer service, he wrote that it's possible to send my guitar to San Luis and have it inspected. I am still wondering whether do it or not, ... or maybe it's good solution to wait for change of weather conditions, check how the neck react and then make a decision wether to send it or not? Is the weather conditons outside could be a reason why my neck is unadjustable now, and am I forced to get used to that my instrument can be "less playable" in winter. Well, I've got few cheaper guitars but none of them behave like this ...
And my second doubt:
Is it possible that when I send my instrument to US, the neck will unexpectedly back to normal because of different shipping conditions and different weather conditions in San Luis ??? And you could say then: "Man! This guitar is all right . Why you're foolin around making artificial problems ???:)"
 
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Neskob

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Jan 9, 2006
Messages
21
LukasZ said:
And BTW:
Neskob ! Where do you come from? I am asking because we have now pretty frosty winter in Poland. In spite of fact I always keep the instruments in room temperature, maybe the weather conditions (I mean air pressure, air humidity) can affect ?

So... I am waiting for advices of Dan wishing you (and me) fast solution of our problem.
Hi! I'm from Serbia, so winters are very frosty here too... Friend of mine told me that his JP6 had same problem, but he managed to get over it using heavy strings and resting guitar in case for a month, and then it got better, and than he sold it:confused: , I hope that the last owner of mine wasn't trying to get rid of it sameway...
BTW mine is now better with 10's in E, there's a little of buzz, but action is not even and that's killing me!
Best of luck!:)
 

LukasZ

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Apr 9, 2005
Messages
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Neskob said:
Hi! I'm from Serbia, so winters are very frosty here too... Friend of mine told me that his JP6 had same problem, but he managed to get over it using heavy strings and resting guitar in case for a month, and then it got better, and than he sold it:confused: , I hope that the last owner of mine wasn't trying to get rid of it sameway...
BTW mine is now better with 10's in E, there's a little of buzz, but action is not even and that's killing me!
Best of luck!:)

Maybe, making a temporary solution like changing string set to for example twelves or higher will make a good relief and hide the bug to sell it ... well I would feel bad then. And besides that I like this guitar I am only not full satisfied with the clean tones, but this guitar is made for Petrucci, so I can't complain that it doesn't sound like strat.
Well, but who knows maybe this thing done by your friend is the fastest way to get rid of this bug and buy something else or another Petrucci.

I've made some pictures how does this bug look like... know that it's hard to show it on the photos but if anyone interested : http://www.zitek.republika.pl/backbow_symptoms.htm
 

fbecir

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Jul 3, 2005
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Hello

Interesting pictures ...
What is the height of the nut ? If the slots are too deep perhaps you need to change your nut just to gain 2 mm.
Otherwise, you've got good luthiers in Poland, Mayones (in Gdansk I believe) for instance. Perhaps they can have a look.

Good luck
 

LukasZ

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Joined
Apr 9, 2005
Messages
17
fbecir said:
Hello

Interesting pictures ...
What is the height of the nut ? If the slots are too deep perhaps you need to change your nut just to gain 2 mm.
Otherwise, you've got good luthiers in Poland, Mayones (in Gdansk I believe) for instance. Perhaps they can have a look.

Good luck

Hmm.... maybe I misunderstood your tip...but nut has nothing to do if it comes to relief of the neck ... it's important when your relief is set properly to get the good action of open strings..... but when I play for example on 1st fret the nut has nothing common with the buzz. I NEED PROPER RELIEF.
BTW.
The nut is ok ... it's in mint condition.
 

tommyindelaware

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NorM said:
I think I will save this "trick" as a later resort but that is great to know. Again jon shows why he is the wise one.
OK so yeah I'm hiney kissing here. I have my reasons.


jon's suggestion should be the first thing u should try. it's COMPLETELY safe.........& ........if the rod is sticking.......& is causing the problem..........this IS how u fix it !!!!!!! it's very simple. don't make it harder than it is.
i do this is the first thing i do to every guitar i set up @ the shop.
+ u should do it just cause jon said so.......:cool:
 
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