Just got a JPM six string, first Ernie Ball guitar, first "real" guitar (compared to my old ones). My trem fits but does not seem to go down all the way. It does not click, and although I can move the bar and make the bridge move, it comes out with absolute ease (it just feels like it is not going deep enough as it should, based on my other guitars). I called customer service but did not understand what I need to do to fix this. Do I remove the plate on the back and adjust the B screw posted on some other thread in this forum? It is not the spin of the bar, but the fit inside the bridge that is not working for me. No click, no lock. Seems to be too high (away from the mice, if you will). Any help greatly appreciated!