Question New Majesty - Volume Poti crackles

[Sabouyama]

I purchased my new Majesty 4 weeks ago. Since 3 days I recognize a crackle and scratching sound if I use the volume Poti, even in push position. This is more pronounced if I use high gain sounds. Especially the first third turn from maximum gain to low gain is affected. I do not have this with my other guitars.
Thus the majesty is brand new I am very frustrated and cannot belief that this might be due to dirt or dust in the pot. Is this a defect in the preamp? Any suggestions?
Thanks in advance

 

[tbonesullivan]

I would contact the company you purchased it from. There should not be scratchy pots so soon.

 

[DrKev]

Welcome to the forum, Sabouyama!

It's almost certainly just the pot. Remember that every component has a small but non-zero failure rate. This is exactly why we have warranties.

If you bought the guitar new from a European dealer, you are covered under warranty and it will be fixed by your dealer. Contact them.