my d and b string don't sound as "hot" as the other strings when using the piezo. When playing a passage across all strings, notes played on the d and b sound lower in volume. Any ideas why? Is it a symptom? does it have to do with the individual crystals mounted on the saddle? thanks.
- Thread starter JPfan84
- Start date
Colin
Well-known member
if the strings are old you may experience symptoms like that. also change the battery.
wow, you too? I've read some horror stories regarding the piezo on the JP forum...
maybe it's a common problem... hopefully with a common solution that involves a minor adjustment of some sort.
i mean, this isn't just any company... this is EBMM! Top notch quality!
Spudmurphy
Well-known member
Get in touch with your dealer. As a next resort contact Beth on customer service.
If this "problem" is being discussed by other users then they (CS) will also know about it.
EB will look after ya.
If this "problem" is being discussed by other users then they (CS) will also know about it.
EB will look after ya.
MusicManJP6
Well-known member
I tried out a JP7 w/ piezo at my local dealer and the D string on it was about half volume too! Makes me very concerned about the JP7 I just ordered with piezo!
MusicManJP6
Well-known member
FWIW, the JP7 I played has been sitting in the store for a few months and been played countless times. Although the action seems to be very good, the saddles don't all look level and I can't speak for the battery's condition...
I'll be sure to play the piezo extensively when mine comes in just to be sure...
I'll be sure to play the piezo extensively when mine comes in just to be sure...
[email protected]
It will help the MM boys if you email .. just incase they don't catch the thread ..
It will help the MM boys if you email .. just incase they don't catch the thread ..
dannymusic
Well-known member
I have had 3 JP6/piezos and they have been beyond perfect. FLAWLESS
I had a BFR, but I returned it because of some flaws I noticed. I chose to buy used instead after that because I wouldn't want to have to send in anything back to EBMM . Just feels like too much of a hassle, plus I saved money this way. The BFR was *too* nice and I need something I can play the hell out of. Plus I like how the bareback feels, and I don't like the D-sonic... makes the chords sound too mushy. I think the old pick-ups sound more like the Ibanez JP used to play back in the day.
Anyways, obviously I don't have warranty to fall back on or anything, but I figured someone here might now whats up with these faulty Piezo's. I see now I'm not the only one! But I guess if that's how it's gotta be, than oh well!
Sweat
Well-known member
Dude flaws in a BFR??? well if you say so, and it is not a hassle to deal with or send anything back to EBMM customer service they are top notch and will take care of you, I know and I always contact them first before posting my whatever does not work right, hell I used to own a Gibson Les Paul contacted them about an issue and I am still waiting for a reply and have not owned that guitar in almost a year now, just send them an email and I am sure they will help you with the issue you are having
well if you say so, and it is not a hassle to deal with or send anything back to EBMM customer service they are top notch and will take care of you, I know and I always contact them first before posting my whatever does not work right, hell I used to own a Gibson Les Paul contacted them about an issue and I am still waiting for a reply and have not owned that guitar in almost a year now, just send them an email and I am sure they will help you with the issue you are havingDude flaws in a BFR???
Maybe I'm just paranoid, I hate the idea of sending anything in to anybody. I mean, what if it gets a dent or a scratch, it's the human factor, u know? Fix one thing and break another! But, if you send in a guitar, do they pay the shipping? and how long does it take for them to send you back the guitar?
JeffreyB
Well-known member
Please give them a shout before complaining about issues on the forum...it's only fair.
As far as turn times, I don't want to speak for them, but I will speak from past experience, you will be absolutely BLOWN AWAY with the customer service department.
As far as turn times, I don't want to speak for them, but I will speak from past experience, you will be absolutely BLOWN AWAY with the customer service department.
petruccirocks02
Well-known member
I would send your guitar in to EB. If its under warranty I doubt it will take long to fix. I had an issue before with my JP6 and I got GC to ship it to EB overnight. It got there the next day, was fixed that same day, and sent out the next. All in all, the turnaround time was a week, maybe a day more. EB will take great care of you, the customer service is top notch. I wouldn't worry about your guitar getting dents or anything. When I sent mine in, it came back in the same exact condition I sent it out in, mint.
-Phil
