I have been looking at a guitar that claims to be a EBMM Majesty with serial number M01805. When I put that number into the database, it returns "failed." Is there a way to see if the DB is broken and this is a legit serial number or if this is a fake?
-
Security notice: Ernie Ball staff will never send you a direct message about a prize or giveaway, and will never ask you to click a link to "claim" anything.
If you receive a message like that - even from an account whose name looks official - do not click the link. Please report it using the Report link on the message so the moderators can act. A scam campaign impersonating admin accounts was blocked on 29 July 2026; those accounts are banned and their messages have been deleted.
SN question
- Thread starter Bane75
- Start date
Sweat
Well-known member
Data Base is not always accurate as Glenn said call them
I tried to call and got someone's voice mail. I also used the customer service form and have yet to receive a response to either. The guitar is listed as a Majesty 6 string in Royal Blue, but I can't find any reference to Royal Blue having been a majesty color. Even stranger, the database will bring up information for M01084 and M01086, but not for M01085.
beej
Moderator
Give them a bit to get back to you. It's not uncommon that there's an error recording the instrument in the database.
