Transaction Gone Bad...

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Larry, I like what BP suggested, it's smart, it's fair and both parties should be willing to do it since it makes sense.

BP very business wise, nice job!!

Glenn |B)
 
Larry, I like what BP suggested, it's smart, it's fair and both parties should be willing to do it since it makes sense.

BP very business wise, nice job!!

Glenn |B)

The problem is larry is not a bussiness its like hes seling it out of the paper!

I tell my buyers I AM NOT WALMART OR SEARS!
 
That Sucks!!

Happened to me once about 2 years ago when I sold an old modified Marhsall Mosfet100 head through EvilBay to some dude (in Texas I think). He bitched that I didn't work either. So I sent him $75.00 through paypal and advised him to take it to a qualified amp tech. Problem solved - but we'll never know for sure if they're b.sing' or not.
 
I wouldn't be too suspicious of fraud right off the bat... tubes are delicate creatures and they don't travel very well. It is quite possible that the amp was damaged in transit even if the packaging isn't horribly damaged.

That's more or less the point I was trying to make, but SteveB did it more succinctly. :D
 
I’m with BP and Steve. As unpleasant as it may be, patience unravels a backlash better than yanking on it.

I’ve had pretty good luck shipping/receiving amps. One Soldano I shipped lost reverb function in transit. Turned out it was an admitted manufacturer problem. I split the repair (a simple soldering issue) bill with the guy, everyone one was satisfied.

I did get ripped once, on a frankenstrat. I traded a guitar for one (entirely misrepresented) guitar, advertised on eBay. It came literally wrapped in cardboard, no real box, and the case was melted and distorted. The parts on the guitar, including the neck, weren’t as advertised. I chalk it up to experience
 
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Story 2: Last month, shortly after NAMM ended, I was talking to Bruce Egnater about what power amp tubes they put in their amps. I guessed EL34s. He said they prefer to ship their amps with 5881s. We both agreed that EL34s have a mystique, but, in his experience EL34s have a high failure rate. They work and sound great for a while, and then, they fail. Apparently, it happens a lot. It's just an inherent problem with EL34s, he says. Groove Tubes people have noticed this too, according to Bruce. So, they [Egnater] prefer 5881s.

Strange one - I've owned a few valve amps in my time and never experienced an EL34 totally fail. I've even known one to melt the glass and distort it's shape and it still worked :eek: - I have a photo of that somewhere - one day I'll have to dig it out.
Edit
Sorry for being OT - I had the same EL34's in a Marshall for 18 years !!!
 
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Strange one - I've owned a few valve amps in my time and never experienced an EL34 totally fail. I've even known one to melt the glass and distort it's shape and it still worked :eek: - I have a photo of that somewhere - one day I'll have to dig it out.
Edit
Sorry for being OT - I had the same EL34's in a Marshall for 18 years !!!

I have found EL34's to be just as reliable as 6L6/5881's.

Admittedly, I had never heard that about EL34s, but I thought it entirely possible that Bruce Egnater, who has been doing this custom amp stuff and things from Rocktron for over 25 years, knew something I didn't know. Whether it's really true or not, I can't say for sure. I don't know enough about the issue. I just know what he told me whether it's right or wrong.
 
I replied to his email. Saying that I'm willing to help but I'm not going to stand for name calling and other child antics. Also I believe I'm dealing with a teenager approx 13-15 years old. He did not read the manual. As I advised him to. And I believe he tried to get the tubes to "warm up" without having a load on the head. IE a speaker cabinet. How should I go about explaining to him that he might of caused the amp to fail. Due to his ignorance of the manuals I included with the head and cab. And it was not Fed-Ex or me. He claims i swindled his mom's hard earned money.:rolleyes:
 
I replied to his email. Saying that I'm willing to help but I'm not going to stand for name calling and other child antics. Also I believe I'm dealing with a teenager approx 13-15 years old. He did not read the manual. As I advised him to. And I believe he tried to get the tubes to "warm up" without having a load on the head. IE a speaker cabinet. How should I go about explaining to him that he might of caused the amp to fail. Due to his ignorance of the manuals I included with the head and cab. And it was not Fed-Ex or me. He claims i swindled his mom's hard earned money.:rolleyes:

OH, my lord........ that's just very nice, maybe he needs to learn about hard earned money..........
 
I replied to his email. Saying that I'm willing to help but I'm not going to stand for name calling and other child antics. Also I believe I'm dealing with a teenager approx 13-15 years old. He did not read the manual. As I advised him to. And I believe he tried to get the tubes to "warm up" without having a load on the head. IE a speaker cabinet. How should I go about explaining to him that he might of caused the amp to fail. Due to his ignorance of the manuals I included with the head and cab. And it was not Fed-Ex or me. He claims i swindled his mom's hard earned money.:rolleyes:

I'd confirm that he warmed up the head without a load, and also that he's under 18, then attempt to contact his mother or father by phone, since it was their money involved. If he blew the transformer, I'd tell them that's what happened. If something else occurred, I'd try to remedy, within reason, the problem. If there are repair costs, other than a blown transformer, I'd agree to split the difference.

If regardless of your efforts it all turns to ****, chalk it up to experience. If it was an eBay transaction, and they leave negative feedback, I'd leave a mature and reasonable retort. Can't win em all, even if you're innocent.
 
I have had almost the exact same thing happen to me with an ebay transaction so I hope that what I have to say helps.

The first thing to do is make clear that returning the amp to you is the only option because giving a discount or offering to pay for repairs is what a fraudster wants you to do.

The most likely scenario is not fraud but that the normal handling of the amp during shipping cracked a dry joint or busted a filament and the buyer went off the deep end. The best course of action is to initiate a claim with FedEx and have FedEx pick up the package, inspect it and return it to you. It is important to understand that you, as the seller and shipper, are the one that is insured for damage, not the buyer. This is the way that Paypal will treat the situation if the buyer claims non-performance.

Of course, the bad news is that FedEx is unlikely to pay the claim unless there is visible damage to the shipping box. Probably the best you can do is have the buyer cooperate with FedEx, return the amp to you, and file a mutual withdrawal of the sale so you get your ebay fees back. Good luck!
 
Well see it was on eBay the guy who bought it was a dead beat eBayer. So I sold it to the next guy in line without eBay. So eBay is out of the picture. Still no response maybe he realized he messed up.
 
Tell the guy to **** off, you buy at your own risk on Ebay if you dont physically go and view the item first.

If he's damaged it himself then he's a dick and hopefully he's learnt a valuable lesson i.e, dont be a dick. ;)
 
Tell the guy to **** off, you buy at your own risk on Ebay if you dont physically go and view the item first.

If he's damaged it himself then he's a dick and hopefully he's learnt a valuable lesson i.e, dont be a dick. ;)

I think I'm going to go that approach if he continues. Whats funny is when I sent it to him he wanted my drivers license number and signature. Too bad for him I made the number up and signed it totally BS I don't ever give out personal information especially to a stranger out in the land of internet. I started thinking about it. The more it sounded like a scam. But I think he may of lost at this one.
 
Larry,

Did he pay via Paypal? If he did then you do have some exposure because he can file a dispute and then a claim even if the transaction was not through ebay. If he files a dispute then you will have the opportunity to make your case to Paypal but if it escalates to a claim then Paypal can simply suck the money out of your Paypal account if it decides in the buyers favor. For ebay transactions, it is well known that Paypal will tend to side with the buyer. I have no idea what their tendency is for non-ebay transactions.
 
I haven't heard anything from him in 3 days regarding my e-mail. If I was having a problem I believe I would try to keep in close contact with the seller. I think I'm in the clear. *knocks on wood*
 
I haven't heard anything from him in 3 days regarding my e-mail. If I was having a problem I believe I would try to keep in close contact with the seller. I think I'm in the clear. *knocks on wood*

Maybe you should kill your paypal account for a while. Create a new one after a month or so. Know what I'm sayin'?
 
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