Aussie Mark
Well-known member
My dealer is saying that there are two build codes for a Bongo, one with matching headstock and one without, and is wanting to charge me extra to order a DD Bongo with a matching headstock. Surely this is incorrect?
Aussie Mark said:My dealer is saying that there are two build codes for a Bongo, one with matching headstock and one without, and is wanting to charge me extra to order a DD Bongo with a matching headstock. Surely this is incorrect?
No disrespect to all you Good dealers out there, but having spent a few years (decades actually) in 'customer relations' functions (non-music industry), I have a nose for sniffing out 'bad information', whether it be unintentional or otherwise ...bovinehost said:I'm betting it's just confusion on the dealer's end, Marko.
PzoLover said:When communicating with a dealer about the DD option, it may help to establish whether or not that dealer actually knows about the DD, as of July 15, Austin TX, Summer NAMM '06, and whether or not they know exactly who to contact at EBMM for the latest, exact information 'Right Now'; especially considering the time restrictions for ordering as per Dargin's 'Sticky' today.
Steve Dude Barr said:Only one build code on a Bongo DD as far as I know Mark.
You've done the best you can, and still my nose is twitching; I'm sort of in the same boat as you; the unsettling part for me is, I live only a few hours north of SLO, and in the same time zone, but fortunately or otherwise, north of 49th, where information mysteriously and often seems to get reversed.Aussie Mark said:I'm not a dill, so I provided lots of information to the dealer about DD, NAMM etc. After a couple of days the dealer got back to me and seemed to be almost the full bottle on DD, so they'd done some research with their distributor or direct to EB. The only fly in the ointment is the fact they've given me two build codes to choose from for a DD Bongo, one without matching headstock, and one with![]()
wow, that Jakarta crack must be grrrrrrrrrrreat! I wonder if Bill Hicks ever made it over there?Aussie Mark said:My dealer is saying that there are two build codes for a Bongo, one with matching headstock and one without, and is wanting to charge me extra to order a DD Bongo with a matching headstock. Surely this is incorrect?
PzoLover said:No disrespect to all you Good dealers out there, but having spent a few years (decades actually) in 'customer relations' functions (non-music industry), I have a nose for sniffing out 'bad information', whether it be unintentional or otherwise ...
When communicating with a dealer about the DD option, it may help to establish whether or not that dealer actually knows about the DD, as of July 15, Austin TX, Summer NAMM '06, and whether or not they know exactly who to contact at EBMM for the latest, exact information 'Right Now'; especially considering the time restrictions for ordering as per Dargin's 'Sticky' today.
[Hint: I was talking recently with a (big, national chain) dealer about an offbrand product I was searching for, and the catalogue he grabbed to look up the answer was dated 2004]
Good Luck DD Hunters !
PL
maddog said:if they checked in here every once in a while, they would. Sounds like somebody is smarter than the others.