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Ascendpie

Member
Joined
Dec 12, 2025
Messages
18
Location
Brasov, Romania
Hello Everyone

This is the original thread Help! - After 15 Years I finally bought a JP 15 and it's in really bad shape.....

I am creating a second thread as it's a different guitar with different issues....

What on earth is this quality on the music man's JP15 ??

So this guitar came with 3 new issues,

1. My Saddle's are rusting.
2. It has a scratch
3. It crackles every time I move the bridge.

I will return it again but now I do not know what to do.... should I order a 3rd one and hope it is perfect ?



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beej

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Joined
Aug 16, 2004
Messages
12,411
Location
Toronto, Canada
Did this come from Music Man? Or stock from Thomann? Either way, I would return it. That's not acceptable on a new guitar.

I would put the pressure on Thomann to get you one that's perfectly functional and blemish-free (assuming you want to try again ... which I personally would). They should be inspecting the instrument before sending to you. That's part of their job as the distributor. If there are issues that need to be dealt with, they should be working with MM without having to get you involved.
 

dibart77

Well-known member
Joined
Jun 15, 2008
Messages
1,523
Location
New York
That is not a new guitar. I mean, maybe it was never sold, but that has been on display and used in a store for a long time. No saddles come from the factory rusting. Look at the trem post -- it has signs of wear. That leaning backwards trem is also not a factory setup. I see picking scratches in that photo. Honestly, it frustrates me to blame this on EBMM when OBVIOUSLY the factory did not ship a brand new guitar with rusty parts. I have 305 EBMMs (literally) and have never seen these kind of issues.
 

Ascendpie

Member
Joined
Dec 12, 2025
Messages
18
Location
Brasov, Romania
Did this come from Music Man? Or stock from Thomann? Either way, I would return it. That's not acceptable on a new guitar.

I would put the pressure on Thomann to get you one that's perfectly functional and blemish-free (assuming you want to try again ... which I personally would). They should be inspecting the instrument before sending to you. That's part of their job as the distributor. If there are issues that need to be dealt with, they should be working with MM without having to get you involved.
It came directly from Thomann they did not opened it as it just arrived at their Warehouse at thomann from Music Man. I really do not know what to do to be honest as being the 2nd guitar with issues it's so hard to trust it again :( ....
 

Vito Porkleone

Well-known member
Joined
Sep 9, 2007
Messages
172
Location
AR
Looks like some of the ship crew took it out on the trip over and had a schwang... Seriously, I think at this point I'd be looking for another dealer, or maybe a weekend road trip to a shop where you could put hands on.
 

Ascendpie

Member
Joined
Dec 12, 2025
Messages
18
Location
Brasov, Romania
Looks like some of the ship crew took it out on the trip over and had a schwang... Seriously, I think at this point I'd be looking for another dealer, or maybe a weekend road trip to a shop where you could put hands on.
That would be the only logical answer to be honest. I do not know what to do to be honest very frustrated...
 

Rbg

Well-known member
Joined
Jan 31, 2022
Messages
385
Location
USA
I can not believe it’s a new guitar. Regardless of QC I don’t see any reason for EBMM to use not new parts. Where would they even get those?
 

jodokus31

Member
Joined
Nov 26, 2022
Messages
24
Location
Germany
Maybe they got a faulty batch at Thomann Romania, where something happened while transport. I would strongly consider to buy the guitar somewhere locally or use a different online store. Not sure, which is an alternative in Romania. I didn't have good experience with Musicstore Germany either, while Thomann Germany was somewhat fine, except they don't manually prepare the guitar for you and just forward the products.
Good experience I had with session.de (which doesn't offer EBMM sadly) and LKG Guitars (which has no JP15).
Not sure about promusictools Germany, but they have an enormous amounts of EBMMs (ok, currently they the stock is quite empty...)
 
Last edited:

Ascendpie

Member
Joined
Dec 12, 2025
Messages
18
Location
Brasov, Romania
Maybe they got a faulty batch at Thomann Romania, where something happened while transport. I would strongly consider to buy the guitar somewhere locally or use a different online store. Not sure, which is an alternative in Romania. I didn't have good experience with Musicstore Germany either, while Thomann Germany was somewhat fine, except they don't manually prepare the guitar for you and just forward the products.
Good experience I had with session.de (which doesn't offer EBMM sadly) and LKG Guitars (which has no JP15).
Not sure about promusictools Germany, but they have an enormous amounts of EBMMs (ok, currently they the stock is quite empty...)
They asked me when I ordered the 2nd one if I wanted them to open it for me and check it and I told them no as they had only on 10th January a spot free to do that and I was excited to put my hands on the guitar. I am still think about it if I want another music man or just go with another brand...
 
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