Albert Lee neck photo

[Norrin Radd]

I had one of my Pets damaged....severely! The neck was split in half and peeps on this forum will tell you. That neck had some of the finest bird's eye and flame in it that I have seen....not the best, but very very nice. Of course, I could care less....the necks broken. I sent it in to Jon for a replacement. Well, I got it done along with the "pimp" job. I waited about 2 weeks or so. No big deal....I want it done right and I know Jon is not going to rush me out the door....and it arrives finally! I am sooooo happy because this is my work horse. My other two JP's kept me going just fine, but this was just special to me. I took it out of the case, (put the dog in lock up) and ran upstairs to plug her in. She plays like butter and sounded wonderful. I spent up to 6 hours playing that axe that day. I continued to play it for weeks on end.....I was playing and playing and playing. Finally, I had to give her a bath. I noticed that this neck was not as "appealing" as my other one. Did it make me mad? No. Did I demand to talk to Big Poppa about it? No. Cuss out Customer Service? No. I smiled because my guitar was fixed and I could play. See, I got the "Luck of the draw" just like we all do. I paid for the neck...should I have been given the option of picking out my wood? No. Because it is NOT an option! I care about how it plays.....and she plays great! THANKS YET AGAIN EBMM, JON, and BIG POPPA!
This is why I get EBMM....because of how great they play.....

Oh suuuurrrrre, THAT'S where the dog is. It's just coincidence that there's a somewhat freshly dug/loose pile of dirt underneath your big maple in the back yard. Riiiiight.

 

[kbaim]

Hey K
thats fine This guy represented and tortured all of us at eb claiming no birdseye. I think it is a pretty good neck...Do you guys think that this neck is so sub par that you insist on talking to me after losing your cool with brian?

Nope. I would've been fine with it. (Glad you asked)

What's harder to explain to the purchaser is that just like birdseye necks are different from one albert to the next, so is the individual tone (and feel) of each guitar.
And to not have even tried the guitar (if this is the same guy from that thread) may have been a much bigger and longer lasting mistake.

That being said, on the other hand maybe this guy gets so wowed by the personal attention to his satisfaction, that he becomes a multiple EB guitar owner that sings the praises of the company like so many of us knuckleheads.

 

[GWDavis28]

Heck my Axis Sport has 1/10 of the birdseye that this neck has. I read most of the posts from that particular thread and I have an opinion on it, but I'm not going to beat a dead horse here.

I feel for him turning down this neck. I'm sorry to hear that he lost his cool with Brian, I'm with Koogie on this, Brian and all of the Ball family members are some of the coolest most laid back people I've ever met.

Glenn |B)

 

[koogie2k]

Oh suuuurrrrre, THAT'S where the dog is. It's just coincidence that there's a somewhat freshly dug/loose pile of dirt underneath your big maple in the back yard. Riiiiight.

How do you know about that maple tree?!?!

Will it have lots of bird's eye in it?

 

[Norrin Radd]

Will it have lots of bird's eye in it?

LMFAO!

Well, if it doesn't, complain directly to God and demand a replacement!

 

[koogie2k]

LMFAO!

Well, if it doesn't, complain directly to God and demand a replacement!

That is well said....but first, I'll lose my cool with St. Peter first...just to ensure my place in Hell....then demand to talk to God and tell him he will up root my tree and the next one had better have a ton of bird's eye, flame and quilted maple along with a ham sandwich, a dog who will unplug my guitar before he tips it over, an endless round of beers with Luke, a bucket full of nickels, me and Big Poppa talking about "real life" issues and a wife who will never have a headache. i'm not asking for much am I?

 

[fogman]

BP,

You should send him the same one back or one just like it and see if he notices!!!!

 

[pickngrin1]

Guys,I said "virtually" no birdseye.This is not a neck you expect on a custom ordered guitar and make a guy wait 4 months over.The front of the neck is as plain as plywood.If I wanted a plain Jane guitar,I would have bought assembly line, cookie cutter, CNC robotic,dime a dozen product that hangs in any music store.It is the plainest select maple neck I have seen on any Albert Lee.This was supposed to have been something special.A nice mixture of flame,figure and birdseye was what I expected.
You guys are sure quick to judge when it's not your hard earned money on the table.And to make a guy wait another 2-3 months for the replacement is a travesty.

 

[PeteDuBaldo]

Is that a nice neck? Yes.

Does it have as much birdseye as I have seen on other necks? No.

Does it have more birdseye and grain pattern than I have seen on many top of the line EBs? Yes.

Have I seen heavily and fully loaded EBs with birdseye from both small amounts to redicculously peppered? Yes.

Would I have played it after it was already halfway out of the case so I could inspect the neck? Yes.

Would I have loved it? Don't know, never tried.

Beth, thanks for posting a pic



Btw,
I thought this issue was over and done with, or was I just hoping?

Hope I'm not out of line again

 

[Norrin Radd]

Guys,I said "virtually" no birdseye.This is not a neck you expect on a custom ordered guitar and make a guy wait 4 months over.The front of the neck is as plain as plywood.If I wanted a plain Jane guitar,I would have bought assembly line, cookie cutter, CNC robotic,dime a dozen product that hangs in any music store.It is the plainest select maple neck I have seen on any Albert Lee.This was supposed to have been something special.A nice mixture of flame,figure and birdseye was what I expected.
You guys are sure quick to judge when it's not your hard earned money on the table.And to make a guy wait another 2-3 months for the replacement is a travesty.

Well, I agree, we are having fun at your expense, and for that I apologize if I offended you. But the short version is, you are going to get what you want, right? Try ordering a PRS and see how quickly THAT gets to you! Not to bag on them, but they do take some time, as does any manufacturer of good quality, well, goods. Quality takes time. Be patient. When you get that neck, post pics on the forum. This will be the first place to congratulate you and spill over with envy for your beautiful new neck. I will be right in line wishing it were me getting that new AL with gorgeous neck instead of you!

Enjoy your time on the forum. There are lots of jabs taken here, but they are usually meant in good fun. At least, I hope so, or after tonight Raz and Koogie will be kicking my @$$ all over the place. Relish in your eccentricity! Have fun with your persnickityness! Enjoy your time here, why else would you come? We are not a mean spirited bunch. We are all here because we love beautifully crafted guitars and like to have fun with each other. Join in and don't take us, or yourself, too seriosuly. It makes life a whole lot more enjoyable for everyone.

 

[fogman]

Yes don't leave!
Soon it will be your turn to take jabs at somebody else!
Seriously! When you get the new neck, hopefully you're super awesome happy and play the snot out of that guitar!
You're actually quite lucky! I cannot picture ANY other guitat company doing this for you! Even if you are paying for it.

 

[pickngrin1]

As previously stated,there was no time to plug it in the first time.I drove 30min. out of my way and made myself late for other things just too see it.I went back to try it the next day and of course it played,sounded and felt fine.I brought the finest guitar player I know up to try it a few days ago.This guy could jam with Albert himself all night long.He thought the neck was a little unforgiving.
This deal is still up in the air as I weigh my options...John

 

[koogie2k]

You guys are sure quick to judge when it's not your hard earned money on the table.

I did not judge anyone. When this began, I simply said (this is not exact due to my laziness of going back in time looking for the post), did you play it before you rejected it? Something along those lines. I gave my OPINION and nothing more until it became a circus.....You state it would be different if it were my hard earned money. Dude, I have 3 Pets sitting here with me now. I intend to order up an Axis and a Y2D. I know about hard earned money in the likes you will never know....no need for me to get into that.....but, it is YOUR hard earned money. I am not here to say you did not work for it as I am sure you did. However, you are expecting a neck along the likes of a completely hand made guitar. Let me get into that for a minute. I have a friend who builds guitars strictly by hand. It takes up to 1 to 2 years (depending on details) to build one of his guitars. He has a process of selecting his woods just like EBMM does. However, once those woods are selected, the customer gets to choose from the lot. That is his way of doing things.....he is a company of 3. Very small. He can do that. If you even go to this guy and want something built by him....start with $3,000....that is his basic model and it goes up from there. You will be spending alot more in the end....but, you will get a COMPLETELY HAND BUILT TO YOUR SPECIFICATIONS GUITAR.

EBMM does not offer this as an option! That was the whole piont. If you see, when my neck was replaced, I got what you would call an "inferior" neck where as I see it different. It is the best neck I have. That is because I do not sit there and stare at the back of the neck....I play it. The feel my man....it's the feel. YOU stated that those of us who think feel is more important than looks is full of crap.....Well, I play my guitar which means I have to feel my guitar which further solidifies my "the feel" point. I can not make the guitar play any better while I "look" at it. Can you? Nope, you have to pick that bad boy up and play it. That is not a jab at you saying you do not play. I am one of those who belives in the "feel" of the instrument. Others have sided with you. Again, their opinion as well. However, everyone knows, the neck is luck of the draw and NOT AN OPTION. Some people will jump on the boat because they see an opportunity to take a stab at Big Poppa. Real nice....if you had a valid reason for rejection, like, bowed neck that could not get fixed, then you had a complaint. IF that is truly the neck you rejected, then you let a nice one go. But, it is your guitar and hard earned money....however, again, it was never an option.

You griped on the forum. Expect the kind of reaction you got. Personally, I hope you get the neck you are after. I am after all "Addicted" to EBMM and want nothing but the best for everyone who plays one. However, to call up Customer Service with demands that are not within their set policy and getting nasty with them is uncalled for. Have you met Aziah, Beth, Brian, or Sterling? I have and YOU are missing out on some very nice and honorable people. I could go on and on about Big Poppa and how generous he is and how caring he is. Beth bent over backwards for me and some fellas at the Open House at 3 o'clock in the morning. They do not deserve to be yelled at or what ever. I find that to be in bad form and quite honestly, rather low. What if someone were to call your mom and act like that? You would be mad. I wouldn't blame you. You owe them an apology for the action. From what I gathered, they are taking care of it. The delay is part of the process and if you cannot see that, then you are in a coma. You are getting what you want because of the caring and concern of Big Poppa to make sure YOU are happy. Don't bitch about the delay. You want it done right......right?

 

[Norrin Radd]

Well, I guess there's not much threat of Koogs replacing Dr. Phil, huh?

 

[koogie2k]

Well, I guess there's not much threat of Koogs replacing Dr. Phil, huh?

LOL....I am not trying to bag on the guy, but, I have met these people (EBMM family) and know some things about them through private convos and what not. Just irks the hell out of me when people get ugly and were not given a chance to rectify the situation by bending the rules for someone. Man, life is short and I know. I am finally able to enjoy mine........

 

[Norrin Radd]

LOL....I am not trying to bag on the guy, but, I have met these people (EBMM family) and know some things about them through private convos and what not. Just irks the hell out of me when people get ugly and were not given a chance to rectify the situation by bending the rules for someone. Man, life is short and I know. I am finally able to enjoy mine........

"Just hackin' on ya, William"

I'll probably end up the same way!

 

[pickngrin1]

Quick get all your licks in before some coward locks and delete's this thread.

 

[koogie2k]

"Just hackin' on ya, William"

I'll probably end up the same way!

lol....

 

[Norrin Radd]

Quick get all your licks in before some coward locks and delete's this thread.

You can lead a horse to water...........

 

[koogie2k]

Quick get all your licks in before some coward locks and delete's this thread.

Nice one.....I don't need to. So, why call a moderator a coward? That is their job to police the forum. How about the coward that calls up Customer Service and gets nasty with them and then demands to speak to the owner?