Albert Lee neck photo

[Beth]

I dont understand why the dealer finds it nesssecary to post a pick of a picture in defense of its self, regardless of the situation i think it is tacky especially for a so called professional Guitar store to even expect people to make a judgement on a Guitar neck by looking at a picture, Maybe we should all take pictures of our guitars and send them to the dealer and ask them for a quote on a trade in and see what they say about having to see the guitar in person. (just thought) I highly think the would quote you based on a phote AND BE REAL HOW MANY OF YOU WOULD PURCHASE A GUITAR FOR THAT KIND OF MONEY IF IT WASNT WHAT YOU ORDERED OR IF IT WAS BASED ON A PHOTO. I find it hard to believe that this site would even allow a picture to be posted and have millions of wanna be guitar specialists team up on one individual that wasnt happy witha purchase based on a photo. I would also liek to say this opinion of mine in no way relfects on the quality of the product but more so is focused on the stores and whoever feels the need to be blamed for the way this has been handled

Sincerely,
A potentional Customer

Hi Bobby,

The store didn't post the picture, we at Ernie Ball/Music Man did. This was to get the opinion of other customers about the actual neck that this customer in particular had rejected after only looking at the instrument in the case. We asked for the picture from the guitar store and they politely obliged. I believe everyone in this situation has conducted themselves in a professional manner, save one.

-Beth

 

[Norrin Radd]

Koogie calling for clam and tranquility?!?!? Must be a full moon tonight.

 

[beej]

Hey Beej,

I believe he's at The Arts Music in Newmarket..

-Beth

Hey- thanks Beth! Maybe I'll go up and check it out in person

 

[bobbyl]

Replie to Beth

I understand that beth but you avoided the question of the picture, and how you can judge it by seeing it in person. Its amazing how this simple thing can get so much run -on, I mean cmon would you purchase something just by looking at a picture especially a guitar of that cost?

 

[savannah_sean]

Wow, this is getting really confusing now.

 

[Norrin Radd]

I understand that beth but you avoided the question of the picture, and how you can judge it by seeing it in person. Its amazing how this simple thing can get so much run -on, I mean cmon would you purchase something just by looking at a picture especially a guitar of that cost?

You can judge it by picture becasue the issue is a visual one. The customer never picked it up by his own admission. He rejected it based on looks. I think we can determine it's looks by viewing a photograph and make a judgment by that. I mean, I've never seen Angelina Jolie in person, but I'm still pretty sure she's hot.

 

[beej]

Bobbyl- most folks do order an EBMM sight unseen. It's pretty tough to find a dealer that has a ton of stock (all 1 million options and such). So all new orders are made to the order specifications and shipped out.

No 2 pieces of wood are the same (etc), accordingly every guitar is going to be a bit different.

When you order an EBMM you're basically getting YOUR custom guitar. Same thing applies to a custom order from any manufacturer.

Only way around this is to wait for a local dealer to stock something or buy something else that is in stock (like, say, a mass produced guitar from another company that isn't a fraction of the quality)

 

[jeffrey]

Jeffery,

Look for this. If your necks have this then you have birdseye.

Come to think of it, I'm not sure if I have enough. Big Poppa, can I have a new neck?

I know what birdseye looks like...

I just don't remember if mine have it or not. I don't care about it enough to stare at it and memorize how much figuring it does or doesn't have.

I spend my time looking at the front of it.. ya know, playing it.

 

[bobbyl]

RE - reply to Beth

I guess that answers my question then (Quote: I've never seen Angelina Jolie in person, but I'm still pretty sure she's hot) So I guess its a matter of taste based on the individual. Dont get me wrong Angelina is kinda cute if you r into lots of make up and silicone, but I guess this customer had his own taste and I just think for eveybody to base their judgement aginst other peoples is whats getting at me, I mean arent we all entitled to our own opinion? With that said I think i have spoke enough about this topic it seem that a Canadian is not intitled to his opinion about something he purchased but everyone else is.

With respect
Potential customer

 

[beej]

it seem that a Canadian is not intitled to his opinion about something he purchased but everyone else is.

I'm Canadian and have bought from EBMM ... am I not entitled to my opinion too?

 

[tommyindelaware]

You can judge it by picture becasue the issue is a visual one. The customer never picked it up by his own admission. He rejected it based on looks. I think we can determine it's looks by viewing a photograph and make a judgment by that. I mean, I've never seen Angelina Jolie in person, but I'm still pretty sure she's hot.

not necessairily............but that's DEFINITELY a different thread.......

 

[Beth]

I understand that beth but you avoided the question of the picture, and how you can judge it by seeing it in person. Its amazing how this simple thing can get so much run -on, I mean cmon would you purchase something just by looking at a picture especially a guitar of that cost?

Hi Bobby,

I am a little confused. What do you mean I avoided the question of the picture? I probably wouldn't buy something based on a picture, I'd want to play it first. This is why I don't buy anything at all from Ebay. The customer in question admitted on a now-closed thread that he just came off of a major frustration after having bought an instrument on Ebay and it turned out to be fake (I think I remember that right..). If I had just had that happen to me, and looks were of great importance, I would probably avoid ordering/buying things sight unseen. I probably would have just tried to find something that I like that's already in the store, looks great and plays like an animal.

-Beth

 

[Norrin Radd]

I guess that answers my question then (Quote: I've never seen Angelina Jolie in person, but I'm still pretty sure she's hot) So I guess its a matter of taste based on the individual. Dont get me wrong Angelina is kinda cute if you r into lots of make up and silicone, but I guess this customer had his own taste and I just think for eveybody to base their judgement aginst other peoples is whats getting at me, I mean arent we all entitled to our own opinion? With that said I think i have spoke enough about this topic it seem that a Canadian is not intitled to his opinion about something he purchased but everyone else is.

With respect
Potential customer

See, you misinterpreted my point. My point was not that AJ was hot (subjective), but rather that I could make that judgment based on my observations through a photograph (objective - i.e., we are all observing the issue the same way in this case)

The issue here is not subjective. The complaint is that there was not enough birdseye, not whether or not the customer liked birdseye. So the issue is the amount of birdseye, a quantifiable criteria. And because the nature of the issue IS visual, the way to quantify it is to observe, or look at, the item in question. The only two ways to do that are to view it in person or to view a recording of the item, in this case the medium was a photograph.

As for the Canadian comment, well, yeah, we all ignore and detest Raz too.

 

[PeteDuBaldo]

I guess that answers my question then (Quote: I've never seen Angelina Jolie in person, but I'm still pretty sure she's hot) So I guess its a matter of taste based on the individual. Dont get me wrong Angelina is kinda cute if you r into lots of make up and silicone, but I guess this customer had his own taste and I just think for eveybody to base their judgement aginst other peoples is whats getting at me, I mean arent we all entitled to our own opinion? With that said I think i have spoke enough about this topic it seem that a Canadian is not intitled to his opinion about something he purchased but everyone else is.

With respect
Potential customer

bobbyl -

First off, welcome to the board, and thank you for joining in on this topic. I believe you missed the first half of the discussion, so I will give a quick re-hash.

The issue is not that he's Canadian and therefore is treated like garbage (there's lots of Canadian guys on here who tease the Americans about our healthcare vs theirs, and we just say "eh? EBMMs cost less here!" back to them). The issue is exactly what you joined this thread to post about.


The issue is that:
He saw the neck on the guitar and refused to accept it - immediately.


That's just like him refusing to buy it based on a picture... Pictures of EB guitars are merely representations of what the final product resembles. Certain things, like neck grain/figure are not options, so they just show up randomly. The neck blanks with figure of virtually any kind are pretty much reserved for the signature guitars, which he got.

An Albert Lee with birdseye.

It's just like buying a bride online. There is a picture of a svelte blonde with huge jugs. You sign up to buy a svelt blonde who will resemble the picture, but her jugs aren't as big as the one you saw online. Do you immediately reject her before trying her out, if the jugs werent even an option to choose?

Some may say "yes" but that's pretty shallow... so is buying a bride online, tho

 

[beej]

Do you immediately reject her before trying her out, if the jugs werent even an option to choose?

Jesus, I'm not even touching that one ...

 

[Beth]

I'm Canadian and have bought from EBMM ... am I not entitled to my opinion too?

Absolutely, Beej! You don't know how many Canadian opinions I listen to every day, day in, day out...

 

[PeteDuBaldo]

Jesus, I'm not even touching that one ...

Hey, it's Friday, and I'm itchin to get outta here and go work on my '68 Cuda since the weather is so nice. Gotta do some more work before I put her away for the winter.

 

[blackspy]

There is a picture of a svelte blonde with huge jugs. You sign up to buy a svelt blonde who will resemble the picture, but her jugs aren't as big as the one you saw online. Do you immediately reject her before trying her out, if the jugs werent even an option to choose?

..I'll touch it ...

How exactly does one 'try out' a prospective wife? As for 'jugs' well, I guess as long as there were the proper amount of them all would be well, at least for me.

 

[beej]

Absolutely, Beej! You don't know how many Canadian opinions I listen to every day, day in, day out...

Hah- sorry- that was intended for bobbyl. We're a tough bunch, us Canucks. My sympathies go out to you

 

[SteveB]

Koogie calling for clam and tranquility?!?!?

Now that's the typo of the week...