Being a german dealer (guitars of course) myself I feel very ashamed that such a thing happens but aholes are in every country.
Little story from munich, bavaria:
In the 80ies there was a very well known shop, who was one of the first to import PRS and Mesa stuff and have a load of them in full stock. AAA service.
Mid 90ies the original owner sold it to a complete jerk and the whole thing went downwards after a while and the guy is now in jail
Oh the story: Customer (now one of my customers) brought his Ovation/Adamas in his shop for a minor repair and since it had factory guarantee left he told him that the shop will send it to the german distributor. So far so good, my customer left and was happy. After asking the dealer over the next 3 month where his guitar is , he always got the same answer: It´s still at the distributor.
That was about time for the customer to call the distributor himself and guess what: They never heard of the guitar!
What happened: My customer left the shop and the very next day somebody walks into the store and asks if they have a Ovation /Adamas in stock and the dealer said: Yeah I got one in yesterday (well not a lie so far) and sold it to him.....
He did this a few times and then lawsuits came in dozens and they sent him to jail and I know there are people waiting outside for him. He sold their babies.......
Amen, had to share this.
Little story from munich, bavaria:
In the 80ies there was a very well known shop, who was one of the first to import PRS and Mesa stuff and have a load of them in full stock. AAA service.
Mid 90ies the original owner sold it to a complete jerk and the whole thing went downwards after a while and the guy is now in jail
Oh the story: Customer (now one of my customers) brought his Ovation/Adamas in his shop for a minor repair and since it had factory guarantee left he told him that the shop will send it to the german distributor. So far so good, my customer left and was happy. After asking the dealer over the next 3 month where his guitar is , he always got the same answer: It´s still at the distributor.
That was about time for the customer to call the distributor himself and guess what: They never heard of the guitar!
What happened: My customer left the shop and the very next day somebody walks into the store and asks if they have a Ovation /Adamas in stock and the dealer said: Yeah I got one in yesterday (well not a lie so far) and sold it to him.....
He did this a few times and then lawsuits came in dozens and they sent him to jail and I know there are people waiting outside for him. He sold their babies.......
Amen, had to share this.