• Security notice: Ernie Ball staff will never send you a direct message about a prize or giveaway, and will never ask you to click a link to "claim" anything.
    If you receive a message like that - even from an account whose name looks official - do not click the link. Please report it using the Report link on the message so the moderators can act. A scam campaign impersonating admin accounts was blocked on 29 July 2026; those accounts are banned and their messages have been deleted.

Help! The problem has been solved.

If I understand correctly, you bought a used instrument and it has a few minor blems and scratches on the finish?
I would consider that quite normal...
 
If I understand correctly, you bought a used instrument and it has a few minor blems and scratches on the finish?
I would consider that quite normal...
But this guitar is a new model from 2024. The seller claims it's brand new, and says this is how this brand is😭
 
If this is a sold-as-new model (e.g. not used) and you're not happy with it, take it back.

I don't think I've seen a paint blemish like that before. It's possible it left the factory like that, it's also possible that it was damaged at the store/dealer/etc.

Personally that wouldn't bother me- I doubt I'd even notice it. But it's your purchase, so the only thing that matters is how you feel about it.
 
Last edited:
If this is a sold-as-new model (e.g. not used) and you're not happy with it, take it back.

I don't think I've seen a paint blemish like that before. It's possible it left the factory like that, it's also possible that it was damaged at the store/dealer/etc.

Personally that wouldn't bother me- I doubt I'd even notice it. But it's your purchase, so the only thing that matters is how you feel about it.
Thank you for your advice. I have researched it myself and believe that this guitar should have been like this from the factory. It's almost impossible for such a condition to be caused by human factors later on. Thank you again for your reply.
 
Thank you for your advice. I have researched it myself and believe that this guitar should have been like this from the factory. It's almost impossible for such a condition to be caused by human factors later on. Thank you again for your reply.
It looks like a factory blemish. Not much you can do about it. It is possible it was sold as b stock to the original buyer. It is the kind of thing i would personally live with on a guitar i bought used.
 
It looks like a factory blemish. Not much you can do about it. It is possible it was sold as b stock to the original buyer. It is the kind of thing i would personally live with on a guitar i bought used.
Thank you again for your reply.
 
Back
Top